Workshop on Implementing a Commercial-Off-The-Shelf Taxation System

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The Finnish Tax Administration (VERO) is happy to welcome you to a Workshop on Implementing a Commercial-Off-The-Shelf (COTS) Taxation System. VERO ran a major operations and application renewal programme during the years 2013-2019. The programme developed taxation processes and replaced over 70 legacy applications with a COTS tax software solution.

Due to the recent interest in our experiences, we have decided to organise a workshop on our COTS implementation on 13-14 September with a one-day plenary meeting on Wednesday and a possibility to have one-on-one discussions with VERO’s experts and directors who have been involved in the implementation on Thursday.

Content of the workshop

The agenda for Day 1 includes the major elements of an IT renewal:

  • reasons for the need of an IT renewal;
  • procurements process;
  • strategic management of the programme;
  • how to prepare business and business processes to the renewal;
  • project management;
  • change management;
  • data cleansing and migration and;
  • long term relationship with the vender and lessons learned.

On Day 2 the participants are offered a possibility to book one-on-one meetings with VERO's experts and directors in order to discuss their specific needs and questions related to COTS process. This means that you will have an opportunity to have a private and confidential discussion on those issues, concerns or doubts you may have. You can make reservations for one or more one-on-one discussions on the registration form.

Please find the agenda of the workshop together with the practical information at this link.


Please register here. If the link is not working try copying the link to your browser:

The registration deadline is 4 August 2023.

If you have any questions, please contact us at [email protected]


Markku Heikura, Director General &  Saku Airosmaa , Senior Director, Product Management Unit, Finnish Tax Administration (VERO)