The focus will be on real success cases and projects concerning the utilisation of social media in the delivery of tax services and fostering interactions with taxpayers
Latest trends and solutions developed to keep pace with a rapid evolution of digital economy
This event will cover implementations of the latest Information & Communication Technologies, such as Artificial Intelligence and Blockchain, in core functions of tax administrations.
Use of social network analysis to improve the effectiveness of the fight against tax frauds, in particular in the field of VAT
Approaches to managing changes in the organisational culture of tax administration caused by the COVID-19 crisis
Best practice examples of redesign and delivery of e-services to different segments of taxpayer community that have been affected by the COVID-19 outbreak
This webinar will provide IOTA members with some good ideas about the latest developments and forward-looking solutions for staff learning and development in IOTA tax administrations.
The webinar focuses on how to measure and analyze the tax gap and how innovative ways of communication and cooperation with taxpayers can help facilitate and promote voluntary tax compliance